Privacy
Policy

1. Introduction

The NjangiBase ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. We are a pan-Cameroon mutual aid organization serving all Cameroonians across 10 regions.

2. Information We Collect

2.1 Personal Information

When you register for membership or use our services, we may collect:

• Full name, date of birth, and gender
• Contact information (email address, phone number, WhatsApp)
• Current address and country of residence
• Region of origin and family connection details
• Government-issued identification (for verification purposes)
• Profile photograph
• Banking or mobile money details (for disbursements)

2.2 Connection Verification

To verify your connection to Cameroon, we collect information about your region of origin and community ties. This may include family lineage information, proof of parentage, marriage certificates, or other documentation establishing your Cameroonian heritage.

2.3 Campaign Information

When you submit or are a beneficiary of a campaign, we collect relevant details including:

• Medical information (for medical campaigns)
• Death certificates and funeral details (for death/repatriation campaigns)
• Educational enrollment information (for scholarship campaigns)
• Supporting documents and evidence

2.4 Technical Information

We automatically collect certain information when you access our platform, including IP address, browser type, device information, and usage patterns through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Verify your membership eligibility and Cameroon connection
• Process and manage solidarity campaigns
• Calculate and track chapter contribution obligations
• Disburse funds to campaign beneficiaries
• Communicate important updates about campaigns and network activities
• Maintain the integrity and security of our platform
• Comply with legal obligations
• Prevent fraud and abuse of the solidarity system
• Generate anonymized statistics about our community

4. Information Sharing

4.1 Within the Network

Your basic membership information (name, chapter, region of origin) is visible to other verified members to foster community connection. Campaign details are shared with the network to enable collective solidarity support.

4.2 With Chapter Leadership

Chapter presidents and officers have access to member information within their chapter to facilitate local coordination, contribution collection, and community support.

4.3 Third Parties

We do not sell your personal information. We may share information with:

• Payment processors to facilitate fund transfers
• Email and communication service providers
• Cloud hosting providers for data storage
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of sensitive data, secure authentication systems, regular security audits, and restricted access to personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your membership is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements. Campaign records are retained for historical and audit purposes. Deceased members are transferred to our Memorial Archive where their legacy is preserved with dignity.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Request transfer of your data in a portable format
• Objection: Object to certain processing of your data
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@njangibase.com or through your account settings.

8. Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. We may also use analytics cookies to understand how our platform is used and to improve our services. You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality.

9. International Data Transfers

As a global diaspora network with members in 45+ countries, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: